Photo: Norman Daoust

Norman Daoust

Norman Daoust Biography

As the principal consultant of Daoust Associates, Norman Daoust provides consulting services to organizations throughout North America in areas including healthcare standards, healthcare electronic data exchange, UML and data modeling, improving the software requirements process, and healthcare interoperability. Norman also provides training in those areas as part of Daoust Associates and is a contract trainer in the Business Analysis curriculum for the Boston University Corporate Education Center/Corporate Education Group, an IIBA Endorsed Education Provider. His consulting clients include small startups, healthcare software vendors, large national government organizations, and a large international software company.

Prior to founding Daoust Associates, Norman Daoust was the modeling, standards, and Health Level Seven expert at Partners HealthCare Systems and the Dana-Farber Cancer Institute in Boston. He has also worked as a software developer for a national healthcare vendor (Siemens), a national consulting firm (Bradford National Corporation), and the state of Massachusetts. One of Norman's previous occupations was as a school teacher. He holds a B.S., cum laude, in Mathematics from the University of Massachusetts at Amherst.

In Health Level Seven (HL7), the international healthcare standards organization, Norman served as Secretary of the Technical Steering Committee from 2001 to 2007, and as the Modeling and Methodology Facilitator for the Patient Administration Committee from 1996 to the present. He has been an active contributor to the Health Level Seven Reference Information Model (RIM), a comprehensive healthcare data model, since its inception. He also contributed to the requirements section of the Health Level Seven Developement Framework (HDF) and has a strong interest in promoting that framework's Domain Analysis Modeling process. In recognition of his contributions to HL7, he was bestowed their W. Ed Hammond, Ph.D. Volunteer of the Year award in 1998 and named one of the inaugural HL7 Fellows in 2010.

Norman serves on the Board of Directors of the Boston Chapter of the Data Management Association International (DAMA) as Treasurer and Vice President of Education Services and served for seven years on the Board of Directors of the Greater Boston Chapter of the Independent Computer Consultants Association (ICCA).

Norman Daoust is a frequent speaker at both national conferences including SD Best Practices Conference & Expo, Project Summit/Business Analyst World, DAMA International Symposium and Wilshire Meta-Data Conference, and at numerous regional events including chapter meetings of the International Institute for Business Analysis (IIBA). He has won several humorous speech contests and holds the Competent Toastmaster certification from Toastmasters International. Norman is a frequent and engaging speaker who enjoys making complex topics easy and enjoyable. He has never been known to turn down a speaking or writing opportunity!

For some reason Norman thrives on modeling and integration projects and tasks that most other people avoid!

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